DANA SENG JEWELRY - DESIGN AND HANDCRAFTED QUALITY YOU CAN TRUST!

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Return Policy

What is your return policy?

Our #1 goal is customer satisfaction. If you are unhappy with your purchase, return it to us within 10 days of the date it was shipped to you. To make a return or exchange, contact us at Returns@danasengjewelry.com for confirmation. This policy does not apply to custom orders, which are final sale. For your protection, your return should always be shipped insured and include a copy of your receipt.

Please note that shipping costs are not refundable and Dana Seng Jewelry is not responsible for returns that are lost in the mail.

A few select pieces may not be returnable, if that is the case we will let you know BEFORE we process your order, giving you the option to cancel the order.

*Personalized items and special orders can not be returned.*

Can I return a gift?

Items received as gifts may be exchanged for another item of equal or greater value.

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